Who we are
Hi, I'm Ricky
Let me tell you how Tailored Heroes came to be.
I've been a tabletop gamer for as long as I can remember. D&D campaigns that lasted years, Warhammer armies lovingly assembled and painted, weekend game sessions with friends - this hobby has been central to my life. And like every gamer, I've experienced the frustration of falling in love with a character, only to realize that perfect miniature simply doesn't exist.
My professional background gave me the tools to do something about it.
As a formally trained artist, I learned the fundamentals of visual storytelling, color, composition, and technique. Those skills translate directly to miniature painting - understanding how light and shadow work, how to create depth on a tiny surface, how to make colors pop.
My professional 3D modeling experience taught me how to think in three dimensions, how to build digital sculptures that are both beautiful and technically sound. I know how to optimize models for printing, how to ensure details come through clearly, how to create poses that are dynamic yet structurally stable.
Running a printer farm for professional projects gave me mastery over the technical side - material properties, printer calibration, support strategies, post-processing techniques. I've printed thousands of pieces and solved every problem you can imagine (and some you can't).
Tailored Heroes combines all of this: the gamer's passion, the artist's eye, the modeler's precision, and the technician's expertise. When you work with me, you're not getting one skill set - you're getting the complete package.
Every miniature I create benefits from this convergence of experience. And honestly? I love every part of the process. From that first conversation about your character to seeing the finished piece ready for the table, this work never gets old.
Your character has a story. Let's make sure their miniature does too.
Process Workflow
Phase 1: Initial Consultation (Free)
What Happens:
Customer fills out commission request form on website
Respond within 24 hours to schedule a consultation call/email exchange
Discuss character details: appearance, personality, equipment, pose ideas
Customer shares reference images, character sheets, inspiration
Ask clarifying questions to fully understand the vision
Confirm which tier best fits their needs
Provide timeline estimate
Deliverable: Written summary of character concept and agreed tier
Phase 2: Concept Art & First Payment
Payment: 50% deposit (non-refundable after concept approval)
Adventurer: $100 CAD
Hero: $150 CAD
Legend: $250+ CAD (based on scope)
What Happens:
Create initial concept art based on consultation
Customer reviews and provides feedback
Revision rounds:
Adventurer: 3 rounds
Hero: 5 rounds
Legend: Unlimited
Customer provides final approval on concept
Customer must approve concept art before moving to 3D modeling
Phase 3: 3D Modeling
What Happens:
Transform approved concept into 3D model
Create preview renders from multiple angles (front, back, sides, detail shots)
Customer reviews 3D renders
Minor adjustments allowed (pose tweaks, proportion fixes)
Customer provides final approval on 3D model
Customer must approve 3D model before printing
Phase 4: Printing & Painting + Second Payment
Payment: Remaining 50% due before printing begins
Adventurer: $99.99 CAD
Hero: $149.99 CAD
Legend: Remaining balance
What Happens:
Print the miniature with high-resolution resin
Clean, cure, and prep the model
Hand-paint following approved concept art colours
Progress updates:
Adventurer: 1-2 progress photos
Hero: 3-4 progress photos
Legend: Frequent updates (every 2-3 days)
Customer can request minor color adjustments during early painting stages
Final photography of completed miniature
Phase 5: Delivery
What Happens:
Final photos sent for customer approval
Miniature carefully packaged with protective materials
Shipped with tracking number
Legend Tier: STL files delivered via secure download link
Shipping: Customer pays actual shipping costs
Recommend insurance for high-value pieces
PAYMENT STRUCTURE SUMMARY
Adventurer ($199.99):
Deposit: $100 (after concept approval)
Final: $99.99 (before printing)
Shipping cost is paid by customer
Hero ($299.99):
Deposit: $150 (after concept approval)
Final: $149.99 (before printing)
Shipping cost is paid by customer
Legend ($500+):
Deposit: $250 (after concept approval)
Final: Remaining balance (before printing)
Shipping cost is paid by customer
TERMS & POLICIES
Revision Policy:
Revisions apply to concept art stage only
3D model allows minor adjustments (not major redesigns)
Painting stage allows color tweaks in early stages only
Timeline Guarantees:
Turnaround times are estimates, not guarantees
Rush options available (+$50-100 depending on tier)
Delays communicated immediately with updated timeline
Refund Policy:
Deposit is non-refundable once concept art is approved
If the project cannot be completed, full refund issued
Shipping:
Customer pays actual shipping costs
Not responsible for damage during shipping (recommend insurance)
International shipping available (customs fees customer responsibility)
Usage Rights:
Customer owns physical miniature
Tailored Heroes retain rights to use photos for portfolio/marketing
Legend tier receives STL files for personal use only (no commercial redistribution)
COMMUNICATION TOUCHPOINTS
Adventurer Tier:
Initial consultation
Concept art delivery (up to 3 revisions)
3D render review
Final photos & shipping
Hero Tier:
Initial consultation
Concept art delivery (up to 5 revisions)
3D render review
1-2 painting progress updates
Final photos & shipping
Legend Tier:
Initial consultation (more detailed)
Concept art with unlimited revisions
Scene artwork delivery
3D render review
Frequent painting updates (every 2-3 days)
Final photos, STL delivery & shipping